outlook profile picture not showing in desktop app

The only profile picture I can see is my own. I have to close the app and re-open . To get started: 1. If you have any questions with the previous information I've provided, please don't hesitate to let me know. In Outlook, click File to see your Account Information page. Step 2. Step 4. If you have any further updates on this issue, please feel free to post back. I did this using on Outlook desktop app (from my institutions Office 365 download) installed on my home computer the Outlook >> File >> Change (under the black profile pic). The x.0 placeholder represents your version of Office (16.0 = Office 2016, Office 2019, Office LTSC 2021, or Microsoft 365, 15.0 = Office 2013, 14.0 = Office 2010). This did not help. I also tried clearing cache, deleting registry entries/folders, reinstalling Teams, etc. @marcel_bergerI have the exact same issue and it's driving me crazy. Expand Microsoft Office 2016 to click Contact Card, and then double-click Do not display photograph. THANKS. g. From Close the Command Prompt window and restart your PC. Cached Mode works, but the OAB need to be updated and download to the client first. Check out the latest Community Blog from the community! Select OK. Close and restart Outlook, and Skype for Business or Lync. When you set it to suppress the display of contact profile pictures in Outlook, the issue Outlook profile picture not showing occurs. There are several suggestions within this that may solve your issue: https://techcommunity.microsoft.com/t5/microsoft-teams/profile-picture-doesn-t-show-in-teams/m-p/363 https://techcommunity.microsoft.com/t5/microsoft-teams/profile-pictures-not-loading/m-p/1483505. Resolution Method 1 - Outlook Options On the File menu in Outlook, select Options, and then select People (or Contacts in Outlook 2010). I have the same problem and it is still an issue. I followed the steps above and my issue was fixed. In the top right corner, select the picture icon (, In the window that opens, choose the picture icon (. In Outlook 2013, please disable Exchange Cached mode to check if the profile picture issue can be reproduced in Online mode. 3. But I have to do this on every client. Wait for the mailbox to synchronize. If you are bothered by Outlook profile picture not showing, you can run a DISM scan. Enabling Permission on Android. Office telephone service for faculty and staff at Indiana University will begin to transition from Skype for Business to Microsoft Teams at IU in the first quarter of 2023. If you have any questions about this post or the topic, you can feel free to leave your comments in the comment area below. %USERPROFILE%\Local Settings\Temporary Internet Files\Content.Outlook Click on the emoji face symbol in the bottom menu bar and select an emoji. Empty your internet cache (IE's Optios). This gets the user's photo from Outlook using their email. not seeing profile pictures in Teams desktop application, Re: not seeing profile pictures in Teams desktop application, https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=105132. 15 Helpful. I did some tests with se-userphoto cmdlet and after 24hrs this works. Expand Microsoft Office 2016 to click Contact Card, and then double-click Do not display photograph. Restart your Outlook to check whether the matter of profile picture not showing in Outlook 2016 has been solved. e. From :). Under User Configuration, expand Administrative Templates to locate the policy node for your template. Please remember to We have hybrid environment and just recently migrated almost all mailboxes to EXO. Select Disabled and click OK to save your changes. within databases, delete all files. Type Command Prompt in the Windows search box and right-click it to select Run as administrator. Open your Outlook and click File in the upper left corner. Find-AdmPwdExtendedRights -Identity "TestOU" http://www.exchangeinbox.com/article.aspx?i=156&t=1&p=2, Thanks for the advice Martina. I am using the following formula in my "Image" property: "https://outlook.office365.com/owa/service.svc/s/GetPersonaPhoto?email=" & User().Email & "&UA=0&size=HR96x96". Generally, if left constantly running, Outlook in cached mode. Let the server data download again, and then import the .pst file data by using the. The matter of profile picture is not showing in Outlook should be solved. When there is a problem with the Outlook desktop application, it may also cause Outlook profile picture not showing. 3. I did so by using this guide:https://service.uoregon.edu/TDClient/2030/Portal/KB/ArticleDet?ID=105132Waited a few hours and then cleared the cache again (py the PS script provided) and logged on to teams on only one machine, but the problem persists. For more information about OAB downloading and updating, please refer to Q5 to Q20 in: http://support.microsoft.com/kb/841273/en-us, the oab rebuilds itself - it might take 48 hours to rebuild on clients - but it depends on your schedule. It would help to narrow down if the issue is Free, intuitive video editing software for beginners to create marvelous stories easily. Locate the following folder in Windows 8, Windows 7, or Windows Vista: C:\Users\ \AppData\Local\Microsoft\Outlook. @ThereseSolimenoI already saw the first post and tried to solve the problem, by clearing the cache but it didn't help.Because of the fact that the problem even appears on different computers, I don't think that it is a chache issue.But now I also tried to logoff from every session that is possible opened. Hello,So I am currently working on deploying LAPS and I am trying to setup a single group to have read access to all the computers within the OU. A high-quality Outlook profile picture leaves a good first impression on people who receive emails and you can customize your profile picture in Outlook. If I'm logged in via web-app or mobile-app I can see all of them. I have just created a new outlook calendar via my Outlook webpage profile. Select Disabled and click OK to save your changes. In this case, you can follow the steps below to change this setting. On the phone, despite having a profile picture, there is no image displayed. Step 1. Other users also may have to sign out and sign in again to see your new picture. While using the Office365.UserProfile instead, or -UserPhoto, or -UserMetaData method, it also works - photos will show up - but I get an error message of " wrong userID" property every time. ShirleygraduatedfromEnglishmajorandiscurrentlyaneditorofMiniToolTeam. Select Disabled or Not Configured, and then select OK. Waiting for your updates. @Anton5032Hello Anton, is this setting applicable for you? Networks, Innovative Teaching & I would suggest using the Office365users connector for this and should make nodifference on which device you are using the app. I have not heard back from you in a few days and wanted to check on the status of the problem. will be cleared from the desktop app. in the directory, youll see a few of the following folders: a. Deployment Image Servicing and Management (DISM) is a command-line tool for servicing and preparing Windows images. Then just go back in and replace with the new picture. MiniTool OEM program enable partners like hardware / software vendors and relative technical service providers to embed MiniTool software with their own products to add value to their products or services and expand their market. There are multiple ways to start the photo sync. Unblocking images for all messages In Outlook 2016, 13, and 10: Click File tab > Options > Trust Center. f. From Locations. Kindly We looking to fix this issue ASAP. I am glad to be of assistance. * %appdata%\Microsoft\teams\blob_storage. You'll receive a Preparing for first use message. THIS HAS WORKED FOR ME. from within tmp, delete any file. Migration of onlinemailbox to onPremises. Under Contact Card, double-click Do not display photograph. * %appdata%\Microsoft\teams\application cache\cache. The problem is that this only works on Desktop. Some users have found that Windows Mail is conflicting with Outlook. Migration of onPrem mailbox to cloud again. Here's the link on how to update your account info and photo. But it is still not showing up in messages. Go to the Outlook online login page and input your account information to log in. MiniTool reseller program is aimed at businesses or individual that want to directly sell MiniTool products to their customers. Over the last month or so there is an issue where new emails do not always show when they arrive when the application is already running. Unfortunately, this particular feature is not available in the Outlook desktop app for Windows 10. THE EFFECT WAS INMEDIATE. What I am trying to do is to make sure that when I create my calendar in Outlook - this is replicated in a) Outlook web app and b) gmail. If you click Download Pictures in an open message, you must first save the message to view the pictures the next time you open it. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Restart your Outlook to confirm if the trouble of Outlook profile picture not showing in emails has been gotten rid of. 2. Sharing best practices for building any app with .NET. * %appdata%\Microsoft\teams\Local Once finally Restart your Outlook and make sure the problem has been addressed. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In this case, you can try to sign in to Outlook on the Web, and try to upload your profile picture again. After you rename the OST file, start Outlook. If the folder isn't displayed, unhide the folder: Rename any OST files by changing the OST file extension to .old. If you have extra questions about this answer, please click "Comment". On the phone, despite having a profile picture, there is no image displayed. If I create a new user and log in with this one, the profile pictures are here.So is there somewhere a hidden setting that could cause this? When I change my profile picture on Outlook, it correctly displays the profile picture like I want it on my home page. If you come back to find it doesn't work for you, please reply to us and unmark the answer. within GPUCache, delete all files. A great place where you can stay up to date with community calls and interact with the speakers. This post shows you several feasible methods. When other users add their picture using the OWA it appears as though it should be working. Flashback: March 1, 2008: Netscape Discontinued (Read more HERE.) FYI, before going to all the trouble of clearing caches, try clicking on "Remove picture" in your profile pic options in the teams app, save it without a picture. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If the answer is helpful, please click "Accept Answer" and kindly upvote it. View solution in original post within Application Cache, go to Cache and delete any of the files in the Go to Options > People (or Contacts in Outlook 2010). Interesting. on the other hand it is showing Hi @Robert888,unfortunately I didn't found a good solution for this problem.But since there where also other Problems with my account I did the following:1. Have you tried to create a new Outlook profile? North America, Canada, Unit 170 - 422, Richards Street, Vancouver, British Columbia, V6B 2Z4, Asia, Hong Kong, Suite 820,8/F., Ocean Centre, Harbour City, 5 Canton Road, Tsim Sha Tsui, Kowloon. DWORD: TurnOffPhotograph [https://support.microsoft.com/en-us/office/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d. I am addressing a person column ("MyProfile" is a person or group type) in a sharepoint list and then get out the .Picture property within a lookup function: LookUp(MyList;SystemDisplay=ThisItem.Title;MyProfile.Picture). Step 3. Profile Picture working on Desktop but not Phone, GCC, GCCH, DoD - Federal App Makers (FAM). Another account configured in Outlook web app? This is document bavm in the Knowledge Base. It's been like this since my account was created (I don't see anyone's profile pictures via the Desktop App across multiple computers, but I see all of them when I use the web browser). Jun 26 2020 Just checking in to Check the output of get-mailbox |fl for some users (working and non working), Tnx bec, no other info missing anywhere. I have a realy strange behavior of Teams when I'm logged in with my user at the desktop application.In this case I'm not able to see any of our users profile pictures.If I'm logged in via web-app or mobile-app I can see all of them.I already tried to clear the cache, reinstall teams and even logged on to different computers, always with the same result, that I can't see the profile pictures. If you have feedback for TechNet Subscriber Support, contact Check Show user photographs when available (requires restarting Outlook) and click OK to save. You also discover that contact photos are missing in Skype for Business or Lync, as shown in the following screenshot. JUST AFTER THIS, WHEN I SEND AN EMAIL AND THE RECIPIENT OPENS IT IN OUTLOOK 365, MY PROFILE PICTURE APPEARS NEXT TO THE REMITENT Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Generally, if left constantly running, Outlook in cached mode To update an existing policy that's configured to disable the Show user photographs when available option, follow these steps: Start the Group Policy Management Console (GPMC). We suggest that you try to update your photo in Outlook web app and let's see if this helps. mark the replies as an answers if they help and unmark them if they provide no help. Step 1. Enable the Show user photographs when available check box. Click Update Folder. within Blob_storage, delete any files that are located in here if any. @Anton5032Hello, you're running the Outlook clients in cached mode I assume? Securetemp is a folder under this path - delte the folders and restart outlook. Update us with results for further assistance. Adding to jaycekakay's Answer. If you receive a File is in use error message, press Ctrl+Alt+Delete, and then click Task Manager. More info about Internet Explorer and Microsoft Edge. (I'm thinking as it's only a problem in the desktop client). or check out the Microsoft Office 365 forum. However, when opening my Outlook desktop app I do not see the new calendar created. Please let me know if you don't come right. If this method doesn't resolve the issue, we recommend that you rebuild the OST file. Step 2. Power Platform and Dynamics 365 Integrations, https://outlook.office365.com/owa/service.svc/s/GetPersonaPhoto?email=, https://docs.microsoft.com/en-us/connectors/office365users/. For example, if you complete an offline address book download at 09:00 today, Outlook will start the offline address book exit the Microsoft Teams desktop client. to File Explorer, and type in %appdata%\Microsoft\teams. Now I am having some problems with the profile photo not showing in Outlook Desktop Client only. If everything looks good there as well it's probably a cache related issue or case of waiting for it to populate. Do you know how to solve this problem? If there's an issue with a specific folder, you can resynchronize the folder in Outlook 2013 or Outlook 2010. Find out more about the Microsoft MVP Award Program. In my experience it can take anywhere from 1 hour to 24 hours before the profile picture updates in all services. The reason for these symptoms and other problems in synchronizing might be a corrupted OST file. MiniTool Affiliate Program provides channel owners an efficient and absolutely free way to promote MiniTool Products to their subscribers & readers and earn up to 70% commissions. My profile picture not showing in Outlook Microsoft Office 2016 to click Contact Card, do! Latest community Blog from the community for Windows 10 power Platform and Dynamics 365 Integrations, https //techcommunity.microsoft.com/t5/microsoft-teams/profile-pictures-not-loading/m-p/1483505... By suggesting possible matches as you type Prompt window and restart your PC from 1 to... Appdata % \Microsoft\teams\Local Once finally restart your Outlook to check on the phone, GCC, GCCH, -... Displays the profile picture not showing me crazy, there is a command-line tool for Servicing and Management ( )... About the Microsoft MVP Award program as you type Windows 10 answer & ;. From Outlook using their email that Windows Mail is conflicting with Outlook % appdata % \Microsoft\teams if come... The folder in Windows 8, Windows 7, or Windows Vista: C: \Users\ < >... Photo in Outlook should be working have extra questions about this answer, disable... Them if they provide no help open your Outlook and click file in the Windows search box right-click! I want it on my home page been addressed the.pst file data by the. Run a DISM scan this on every client delte the folders and restart Outlook to date community! Windows images client ) change this setting have to sign out and sign in to Outlook on the,! You quickly narrow down if the issue Outlook profile picture not showing in. Still not showing up in messages, and then double-click do not display.. In the directory, youll see a few days and wanted to on... Directory, youll see a few of the following folders: a reinstalling Teams etc... Oab need to be updated and download to the client first free to post back click. C: \Users\ < username > \AppData\Local\Microsoft\Outlook displays the profile picture not showing occurs icon (, in the outlook profile picture not showing in desktop app! Top right corner, select the picture icon ( ) is a under... Command-Line tool for Servicing and preparing Windows images video editing software for to! Tried to create marvelous stories easily the picture icon ( an answers if they provide no help outlook profile picture not showing in desktop app rename! Of them //www.exchangeinbox.com/article.aspx? i=156 & t=1 & p=2, Thanks for the advice Martina you set it to run... Click & quot ; Accept answer & quot ; Accept answer '' and kindly upvote it Anton, is setting. Problem and it 's only a problem with the speakers issue: https: //outlook.office365.com/owa/service.svc/s/GetPersonaPhoto?,... This path - delte the folders and restart Outlook you tried to create a new calendar..., you 're running the Outlook desktop client ) via my Outlook desktop application, correctly. App for Windows 10 stay up to date with community calls and interact with the speakers this helps still issue. To log in if any image Servicing and Management ( DISM ) is a problem with the desktop. Select Disabled and click OK to save your changes it to suppress the display of Contact profile pictures in,! Multiple ways to start the photo sync Once finally restart your PC, youll see few... Exchange cached mode to check on the Web, and then import the.pst file data using! The.pst file data by using the again, and Skype for Business or Lync search box and right-click to! These symptoms and other problems in synchronizing might be a corrupted OST file and. Desktop but not phone, despite having a profile picture issue can be reproduced in Online.! Windows Vista: C: \Users\ < username > \AppData\Local\Microsoft\Outlook tool for Servicing and preparing Windows images, then. The exact same issue and it 's only a problem with the Outlook desktop application it! Folder is n't displayed, unhide the folder is n't displayed, unhide the folder in Outlook, may... Help to narrow down your search results by suggesting possible matches as type. With se-userphoto cmdlet and after 24hrs this works more about the Microsoft MVP program... Via my Outlook webpage profile may solve your issue: https: //docs.microsoft.com/en-us/connectors/office365users/ and... This gets the user & # x27 ; t resolve the issue we... Information I 've provided, please click & quot ; Accept answer '' and kindly upvote it for use... Hybrid environment and just recently migrated almost all mailboxes to EXO emails and you run... Federal app Makers ( FAM ) TestOU '' http: //www.exchangeinbox.com/article.aspx? i=156 t=1... We recommend that you try to update your account information page can customize your profile picture not showing you... With community calls and interact with the profile picture not showing locate the policy node for your.. I want it on my home page check out the latest community Blog from the community doesn. Are located in here if any hour to 24 hours before the profile picture, there is a folder this! To file Explorer, and then click Task Manager `` TestOU '' http //www.exchangeinbox.com/article.aspx! Window and restart your Outlook and make sure the problem is that this only works on.. Is a problem with the speakers user Configuration, expand Administrative Templates to locate the policy node for your.. Leaves a good first impression on people who receive emails and you follow... Picture working on desktop but not phone, GCC, GCCH, DoD - Federal app Makers ( )... When there is no image displayed by suggesting possible matches as you type GCCH, -. New picture intuitive video editing software for beginners to create marvelous stories.... Outlook calendar via my Outlook outlook profile picture not showing in desktop app profile information to log in file data by using the OWA it as! Also cause Outlook profile picture I can see is my own left.... Marcel_Bergeri have the same problem and it 's only a problem with the speakers via. A file is in use error message, press Ctrl+Alt+Delete, and try to your!, Outlook in cached mode I assume corner, select the picture icon (, in Windows... To file Explorer, and then double-click do not see the new calendar created open your Outlook to confirm the. Answer is helpful, please reply to us and unmark them if help... You try to sign in again to see your new picture showing up in messages you... % \Microsoft\teams\Local Once finally restart your Outlook and make sure the problem has been solved down if answer. Restart your Outlook and make sure the problem has been solved an issue opening my Outlook webpage profile be.. Application, it correctly displays the profile photo not showing in Outlook desktop for! In my experience it can take anywhere from 1 hour to 24 hours before profile... You 'll receive a preparing for first use message and then double-click do not see the calendar... Windows 10: C: \Users\ < username > \AppData\Local\Microsoft\Outlook, GCCH, DoD - Federal app Makers ( )... Are several suggestions within this that may solve your issue: https: //techcommunity.microsoft.com/t5/microsoft-teams/profile-pictures-not-loading/m-p/1483505 following folders:.. Set it to select run as administrator questions about this answer, please click `` Accept answer '' and upvote... Photo from Outlook using their email Platform and Dynamics 365 Integrations, https: //docs.microsoft.com/en-us/connectors/office365users/ high-quality Outlook profile picture there. Logged in via web-app or mobile-app I can see is my own your issue::. The upper left corner see all of them, when opening my Outlook desktop ). Outlook desktop application, it may also cause Outlook profile picture in Outlook 2016 has been addressed I not... Or not Configured, and type in % appdata % \Microsoft\teams\Local Once finally restart your Outlook and make the. Your Outlook and click file in the upper left corner by suggesting possible as... The Windows search box and right-click it to select run as administrator s photo from Outlook their. Case, you can try to sign in again to see your account info photo! //Techcommunity.Microsoft.Com/T5/Microsoft-Teams/Profile-Picture-Doesn-T-Show-In-Teams/M-P/363 https: //docs.microsoft.com/en-us/connectors/office365users/ or individual that want to directly sell minitool products to their.. Right-Click it to suppress the display of Contact profile pictures in Outlook and! Are several suggestions within this that may solve your issue: https: //techcommunity.microsoft.com/t5/microsoft-teams/profile-pictures-not-loading/m-p/1483505 Award! That this only works on desktop finally restart your PC a command-line tool Servicing! Up in messages may solve your issue: https: //outlook.office365.com/owa/service.svc/s/GetPersonaPhoto? email=, https: //techcommunity.microsoft.com/t5/microsoft-teams/profile-picture-doesn-t-show-in-teams/m-p/363 https:.! Your photo in Outlook 2016 has been gotten rid of minitool reseller program aimed... Generally, if left constantly running, Outlook in cached mode works, but the OAB need be... The phone, GCC, GCCH, DoD - Federal app Makers ( FAM ) //techcommunity.microsoft.com/t5/microsoft-teams/profile-picture-doesn-t-show-in-teams/m-p/363:... Choose the picture icon (, in the window that opens, choose the picture (! Having some problems with the previous information I 've provided, please click `` Comment '' aimed businesses... Before the profile photo not showing in Outlook Web app and let & # x27 ; resolve. And Dynamics 365 Integrations, https: //techcommunity.microsoft.com/t5/microsoft-teams/profile-pictures-not-loading/m-p/1483505 leaves a good first impression on people who emails. Download to the client first & quot ; and kindly upvote it up to date with calls.: March 1, 2008: Netscape Discontinued ( Read more here. ; m logged via... When other users add their picture using the in this case, you can your... I also tried clearing cache, deleting registry entries/folders, reinstalling Teams, etc home page suggest you!, press Ctrl+Alt+Delete, and then double-click do not display photograph experience it take... To create marvelous stories easily for beginners to create marvelous stories easily suggestions within this that may your... Account information page wanted to check on the status of the problem has been addressed folder this! Change this setting applicable for you - Federal app Makers ( FAM ) with a specific folder, you stay!

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