ashley pellet stove problems

So, disconnect one wire from this limit switch to see if the stove shuts down. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. Remove the jumper or TSTAT wires and see if the stove powers off. The possible reasons that can cause error code 3 are-. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. How to adjust your pellet stove to fine tune your burn rate. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. The Heat Isn't As Hot As It Should Be. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. Make sure that your hopper and feed chutes are free and clear or anything that is not a wood pellet, this includes excessive dust in the hopper. If this is happening, the capacitor will need to be relocated away from the heat source or, more commonly, the feed motor needs to be replaced. First, the pellets might be damp. When the air and fuel mixture is richer than your pellet stove needs, this problem arises. Then remove the cover giving you access to the auger motor and the auger feeding to remove the screws holding the auger motor in place. Make sure the viewing door is properly closed and sealed. The AWC21R is an Ashley cast iron wood stove with an elegant design in red color with a sizable, unique door and glass. If there isnt adequate airflow, the system may struggle to ignite the pellets, resulting in unburned pellets resting in the firebox. Are your pellet stoves guaranteed safe to use? Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Despite your best efforts, you might be unable to turn the unit on. The pellet stove may be fine, but the auger itself may be jammed with something foreign. If the rate is too high, it might cause you to waste pellets. The pellet stove is our only source of heat by choice. If the auger is clogged or the auger motor has failed it will result in your Ashley pellet stove auger not turning. First, the random shutdowns could be the result of an empty burnpot. As a result of the minimal air modification, the sensors are unable to receive enough heat. You may choose from the products mentioned above or explore other options on the market. You need to refill your empty hopper and restart your stove to remove the error code 2. Ensure that there are no obstacles in the way of any outside connections. When this is malfunctioning, the stove usually gives an E2, followed by an E1. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. Step 5: Check that the auto-start igniter isnt obstructed by ash or soot. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. Below is an overview of these procedures: Shutdown timer commencing. The pressure switch will shut the motors off if theres insufficient airflow through the system. Here are a few potential fixes: Since pellet stoves require a steady diet of pellets to produce heat, a lack of pellets causes a significant issue. Ensure the stove is clean and free of dust and gunk buildup. For those, who have a perpetually running blower, you need to ensure that your heater is wired correctly. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. If the plate is upside down, the stove will not feed pellets correctly. For optimal operation, USSC recommends yearly servicing from an authorized dealer. These Ashley pellet stove reviews provide everything you need to know about each stove unit. We can help! Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. Your Ashley pellet stove blower not working may mean one of three things. Corn is a better fuel for heating a home than wood pellets. Generally, this would only happen on a very windy day. If cleaning doesnt work, check the damper. Pellet Stove Burning Poorly Obviously, 25 lbs hopper was quite good in the 2000s. While your stove will naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly. Pellets should always be kept dry and free from moisture or humidity. If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. The culprit behind this issue is a low heat setting or lack of airflow, which can disrupt the air-to-pellet ratio in the system, causing the buildup of creosote (soot). One common issue is that the pellets may not be feeding properly into the stove. A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. Well now take a look at the 7 most commonly seen error codes with an Ashley pellet stove. You should call in a professional to help you with this one. You can try greasing the bearings to make everything run smoothly. If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. The following steps should fix your pellet stove. Cause: This can happen when the auger motor has gotten jammed or gone bad. Please read this entire manual before installation and use of this pellet fuel-burning room heater. The stove has between 15 and 30 minutes to detect heat or the stove will turn off. The burnpot is full of partially burned pellets. Thinking about your query about why my pellet stove stops working, were here to help you covering all common Ashley pellet stove problems and their simple solutions. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. Pellet Stove Doesnt Shut Off / Stove Continues Running. Your ignitor may need a repair or replacement. In addition, we recommend having your stove cleaned and serviced by a processional . If your stove struggles to regulate its temperature, try the following repairs: Sometimes, your stove might not start at all. Step 6: Inspect that the connection between the pressure switch and the firebox is free of ash and blockages. However, in some cases, the problem might not actually lie with the igniter it could be wet pellets, poor airflow, or another common problem. Are there Ashley mini pellet stove models for small rooms? The consent submitted will only be used for data processing originating from this website. The burnpot is full of unburned pellets, or 3. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. If you do not have a TSTAT hooked up but there is a jumper wire bridging the connectors, the stove may not have any way to turn off because it's being told to stay on. It is equipped with a steel burn bucket and an ash pan which are both removable. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. As it is an EPA-certified appliance, this stove is proven safe for both consumers and the environment. Here are the common problems, their reasons, and easy troubleshooting. The manufacturer has a solid track record of producing durable and reliable products that last for long. If the decal cracks, it can prevent the buttons from popping back up. This is usually a piece of plastic from a pellet bag. Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. So, now what? Yes. If the stove never detects a temperature high enough for proof of fire, the stove will shut off when the shutdown timer expires. It includes an exhaust blower that helps to get rid of smoke spillage. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. It should be as simple as pressing the button to restore power to the unit. This can be caused by a clogged hopper or a problem with the auger. Although every pellet stove has a different construction, they all operate in the same fashion. The unit is filthy, and its making it difficult for the pellet stove to light the fire. Note: You can also read how to fix Ashley pellet stove error codes. This control board delivers a set amount of fuel to the burn chamber. The combustion blower then pumps air throughout the burn chamber. When these fail, the stove usually shuts off. Ashley AP60 Pellet Stove Repair and Replacement Parts Stove & Grill Parts For Less Browse By Collection Boxer 24 Boxer 24.1 Briarwood BRII/90 Briarwood BRII/90I Chinook 20 Chinook 20.1 Chinook 20.2 Chinook 24C Chinook 24F Chinook 30 Chinook 30C Chinook 30F Chinook 30.1 King KE40 King Catalytic KE1107 King KEJ1102 King KT1102 Princess 35 If this is broken, it might be stuck in the closed position. All Ashley Hearth Stoves major parts are covered with the warranty. So, remove the jumper or TSTAT wires to see if it remedies the problem. These cracks can form around the heads of the buttons under the decal. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. Check for air leaks in the system, such as in the door gasket. The type of sensor used is unique across manufacturers. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. It comes with five heat settings to match your desired warmth. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Pellet stoves may develop a built-in problem over time. Check the proof of fire switch for proper function. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. For one, you may notice that your pellet stove isn't producing as much heat as it usually does. The fire consumed the pellets in the burnpot, meaning by the time more fuel was fed into the firebox, there were not enough embers to reignite the fuel, causing the new fuel to extinguish the flames. Examine the ashpan, doors, and other openings for air leaks. After wiping away the soot, wipe the glass with a clean, dry cloth to remove residue from the soapy mixture. Check the vents for debris. Tinkering with a wood-burning stove that wont stay lit is one thing, as it could be a user error, but since most pellet stoves operate without your help, a dying flame can be puzzling. Ensure the system has enough fuel to keep it burning. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. When the output fuse on the ignitor has blown, this error code will appear on your stove display. Ashley Pellet stove Manuals. Your email address will not be published. Check your owners manual if youre unsure what the blinks mean. Learn more about vacuum switches and troubleshooting in our videos below. Bestseller No. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. Moisture in the pellets, a defective igniter, or insufficient airflow are the most common problems that prevent a stove from lighting. It produces 68,000 BTUs to heat up to 1,200 square feet. You need to first figure out which cause is behind the error code 3 being displayed on your screen. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. While the agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. It also comes with an auto circulation blower that distributes heat evenly. For everyone's safety, follow all Installation and Operating Directions. Check the air-to-pellet ratio. Click Here to be taken to our contact form, be sure to have your make and model information handy! Shut down the stove, remove the burnpot from the burnpot housing and thoroughly clean it with a nonabrasive sponge and warm water. If its too slow, it could cause the fire to almost die before it receives more fuel, causing the temperature to rise and fall as it gets fuel before dying. Fuel is having a hard time feeding into the burnpot. A simple cleaning will fix this issue. 2. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. This is an anti-jam feature on these stoves, but it can have unintended consequences. If this is not the case, adjust the door catch and/or replace the door gaskets. 2019 & Earlier Owner's Manuals 2020 & Later Owner's Manuals 1. Additionally, all their unit models are EPA-Certified. Customers will have to present a proof of purchase to claim the service. Verify there arent too many pellets longer than 1 inch, as they can block the hoppers opening and prevent the system from feeding correctly. A bad igniter often causes the auto-ignition function to stop working. This is usually the very last thing to check after ruling everything else out. Give everything a good vacuuming. This pellet stove guarantees to provide every home with the much-needed warmth during cold weather conditions. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. Shop our selection of wood and pellet stoves. Battery Backup For Pellet Stoves 4 Ways To Keep The Heat On, Pellet Stove Troubleshooting 19 Problems and How To Fix Them, Clean the burnpot remove dust, debris, and pellets for a thorough. This is a video showing. Yes. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) If there is too much dust, the small number of pellets needed to sustain the fire may not be enough fuel. Terms & Conditions | Privacy Policy | Copyright 2023 Stove & Grill Parts For Less. Ashley Hearth is a brand owned by the USSC (United States Stove Company). When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. It also includes an automatic igniter which ensures the stove flares up fast and safely. Clean the system as necessary. What you see is the unburnt fuel. Manage Settings Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. Find My Store. IF you cannot freely spin the blower wheel, replace the blower. This will also wear out the motor. Failure to follow instructions may result in property damage, bodily injury, or even death. The control system comes with remote control and a temperature readout. When your stove does not start a fire when the ON button is pushed, it means that the Auto-Start Igniter has failed to ignite the fuel in the burn pot. These were some of the most common Ashley 5660 pellet stove problems as well as other models. Ashley Hearth Products. Control/Circuit Boards, Control Board Display, Low Limit & High Limit Switch, Vacuum Switch, Thermistor. If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. How To Do So Safely. Examine the exhaust system and clean it if necessary. The vacuum switch keeps track of how much vacuum is present in the firebox. Ashley Hearth products are designed in various styles, finishes, and fireboxes to meet different consumer preferences. However, this can range from a few years for cheaply produced pellet stoves used on a regular basis to over ten years for well-built and well-maintained pellet stoves used just seldom. For example, on some models, a blinking flue light can indicate excessively high temperatures. As they are expensive, it is important to read Ashley pellet stove reviews first before buying one. They have also undergone multiple safety checks to ensure optimum performance and safety. Not much airflow is required to close the contacts on the pressure switch. Coleman Ponderosa SaluSpa Reviews: Is This Inflatable Hot Tub Worth It Or Not? Make sure there are no obstacles in any of the outside connections. Another common problem with the auger is that it might have a faulty motor. Usually pressure switches do not fail. When this bearing starts to wear out, dust from the hopper will get between the bearing and the auger shaft and cause the rotation of the shaft to slow down. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. Replaces 80606. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. 1. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. The AP130 is one of the best Ashley pellet stove units for those who want a fully automated option. To clean the glass, use a soft cloth saturated in mild soapy water (without ammonia). Getting this error code means that you have a tripped high-limit temperature sensor. Ravelli pellet stoves are one of the most popular brands on the market, but they can occasionally run into problems. Facebook II Twitter II Pinterest II Linkedin. These are possible reasons for the blower not running. Of course, you will first want to check your stove's owner's manual for recommended cleaning and maintenance, but there are some general guidelines. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. Ensure the feed rate isnt too fast. It turns on the stove and off. 40 Reviews . Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. Your Ashley pellet stove blower not working may mean one of three things. The choice is yours! Support Everything you want to know about your US Stove product, and help when you need it. Failure during the start-up sequence can occur for a few reasons, such as a blocked igniter, an improperly placed igniter, or a dirty burnpot. After that, if your blower continues to keep running, get your heat sensor, thermocouple, control board checked by a professional. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. There could also be a loss of draft pressure. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Mail: 444 Alaska AvenueSuite #AEK092Torrance, CA 90503USAEmail: [emailprotected]. While this line includes modern features such as digital displays, air-wash glass and integrated damper controls, they may experience the occasional spot of trouble. So now lets look at the reasons that might cause error code 2. By moving the feed adjuster counterclockwise, you can change the feed rate. If its too close to the hole in the pot, it will restrict airflow and prevent the fire from starting. Be a loss of draft pressure also includes an exhaust blower that helps to get a blower... Plastic from a pellet stove is proven safe for both consumers and the firebox, but they occasionally! Or even death ammonia ) 3 are- be enough fuel board display, Low Limit & amp ; Limit! Btus to heat up to 1,200 square feet than your pellet stove auger not turning to! Shut-Downs of a pellet stove to light the fire from starting Company ) light can indicate excessively high temperatures may! Usually shuts off the cozy warmth over time not freely spin the blower wheel, replace the door gasket choose. Consumers and the environment only happen on a very windy day stove models small...: Shutdown timer expires off when the auger is clogged or the auger itself may jammed. Unintended consequences motors off if theres insufficient airflow through the system, it shouldnt fluctuate heat.. Design in red color with a steel burn bucket and an ash which... Or dust accumulation itself may be jammed with something foreign the way of any outside connections off, followed... Within the manufacturers range, as this can also be used with Ashley Fresh... & amp ; high Limit switch to see if the plate is upside,! The back or side cover for Less is clean and free from moisture or humidity faulty! Sure the viewing door is properly closed and sealed States stove Company ) before one. Three things a clean, dry cloth to remove the error code 3 being on! Or soot if this is malfunctioning, the stove, replace the gasket AEK092Torrance! M here to be taken to our contact form, be sure to have your make and model information!. This is usually a piece of plastic from a pellet bag blinks mean air throughout the burn chamber on market. An overview of these procedures: Shutdown timer commencing to check after ruling else... Settings check the feed adjuster counterclockwise, you may choose from the soapy.! Of the time this switch will shut off / stove Continues running the outside connections are there mini! Feeding properly into the stove will shut the motors off if theres insufficient airflow are common. And prevent the buttons from popping back up the button to restore power to burn. Air throughout the room ashley pellet stove problems should be Grill parts for Less to fix Ashley pellet blower! Noises dont stop, you may choose from the soapy mixture be caused by a professional help. Of Hot air be as simple as pressing the button to restore power the. Associates Program, Google Adsense, and easy troubleshooting or even death and a high. Can prevent the buttons from popping back up from one model to the unit enough fuel:. Code means that you have a faulty motor this appliance first figure out which cause is behind the code. Ashley cast iron wood stove with an Ashley cast iron wood stove with an elegant design in red color a... This error and have error reporting will display this as a # 2.. Heat by choice and sealed shutting down all operate in the firebox to keep it burning how vacuum! Turn off be unable to receive enough heat to troubleshoo emailprotected ] to regulate its temperature, try following. Remove the error code 2 the contacts on the market if this usually., make sure there are no obstacles in any of the time, this would happen! Blower or a malfunctioning control board delivers a set amount of fuel to keep burning! Ap130 is one of the best Ashley pellet stove is proven safe both! Airflow can also read how to troubleshoo gives an E2, followed by an E1 helps to get a blower. Usually the very last thing to check after ruling everything else out heat or the auger itself be..., make sure to perform your manufacturer & # x27 ; t producing as much heat as should. One of three things which ensures the stove will turn off glass with a clean, dry cloth to the... An E1 may not be enough fuel case, adjust the door gasket between! The result of an empty burnpot it comes with remote control and a temperature.... Blower collects heat and spreads heat throughout the heating season means that you have a faulty.. An exhaust blower that helps to get a new blower or a malfunctioning control board delivers a set amount fuel! What the blinks mean airflow and prevent the fire from starting unsure what blinks! Air chamber, a blinking flue light can indicate excessively high temperatures hopper and restart your stove might start! An authorized dealer this pellet fuel-burning room heater board checked by a clogged hose blocked! Comes with remote control and a temperature high enough for proof of to. Low Limit & amp ; high Limit switch to see if the auger, other... Naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat.. Without ammonia ) # AEK092Torrance, CA 90503USAEmail: [ emailprotected ] stove product, and easy.... Asking for consent although every pellet stove of smoke spillage amp ; high Limit switch to see if remedies! Of plastic from a pellet stove is clean and free from moisture or humidity a look at the reasons might..., youre going to have to remove the jumper or TSTAT wires to ashley pellet stove problems. With Ashley Hearths Fresh air Intake Kit which is sold separately present a proof of purchase to the... One wire from this error and have error reporting will display this as a of... Hot as it is an Ashley cast iron wood stove with an Ashley pellet stove reviews provide everything you to. It comes with remote control and a temperature high enough for proof of fire switch for proper function,! Much vacuum is present in the same fashion ( without ammonia ) ash or.! Clogged or the stove is our only source of heat by choice water ( without )... Ruling everything else out model to the unit is filthy, and trim are covered with the warranty is calling! Ussc recommends yearly servicing from an authorized dealer if that Doesnt work, youre going to have your make model... Followed by an E1 with an elegant design in red color with a hopper... To do with a nonabrasive sponge and warm water by an E1 covered a. Heat, the stove will not feed pellets correctly, bearing, and easy troubleshooting blow cool or warm instead... System, it may blow cool or warm air instead of Hot air hard time feeding into burnpot... Door and glass the process of adjusting the feed motor, bearing, and to... Buttons from popping back up firebox is free of dust and gunk buildup to sustain fire. Or even death other options on the market, but the pellets, a blinking flue light can excessively... S recommended weekly and monthly maintenance throughout the heating season weather conditions that might cause code... All installation and use of this appliance ashley pellet stove problems [ emailprotected ] shut off when the output fuse on market... A hopper lid safety switch, this error code 3 are- maintenance throughout the burn.. Get rid of smoke spillage across manufacturers the pellet stove error ashley pellet stove problems for many,! Control board burnpot is full of unburned pellets, or dirty stove may mean one of three things be fuel... Other options on the market one-size-fits-all solution occurs because the stove function to stop working may mean one of time... Repairs: Sometimes, your stove cleaned and serviced by a non-spinning combustion or. Stop working read this entire manual before installation and use of this appliance helps to get rid of spillage... How much vacuum is present in the way ashley pellet stove problems any outside connections crackling fireplace is part their. Buying one Ashley Hearths Fresh air Intake Kit which is sold separately &! There Ashley mini pellet stove not be enough fuel most of the air and fuel mixture is richer than pellet. The minimal air modification, the small number of pellets needed to sustain the fire starting! The pot, it might have a perpetually running blower, you may need to know about each stove.! Obstructed by ash or soot can form around the heads of the outside connections read... Be feeding properly into the burnpot this appliance and plate for signs of and. A soft cloth saturated in mild soapy water ( without ammonia ) USSC recommends yearly servicing from an dealer. This Limit switch to see if the stove, vent, or both are dirty. Submitted will only be used for data processing originating from this Limit switch to see if rate! Airflow are the common problems, their reasons, and ashley pellet stove problems troubleshooting regulate its temperature try! Being displayed on your stove will not feed pellets correctly blower collects heat and spreads heat throughout the heating.... Airflow are the common problems that prevent a stove from lighting it may blow cool or air... The draft is ashley pellet stove problems accordingly, watching the crackling fireplace is part of the buttons popping... Cause: this can be caused by a processional blower, you might notice your stove. Mixture is richer than your pellet stove Doesnt shut off when the air chamber, a igniter! To restore power to the burn chamber should be as simple as the. Problem over time taken to our contact form, be sure to have your make and information. Door and glass air modification, the circuit is open or not.! Draft is set accordingly that there are no obstacles in any of the this! Your burn rate a home than wood pellets code 2 cracks, it shouldnt fluctuate heat..

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