comcast outage reason

Comcast has not disclosed the reason for the outages. Downdetector. Most Californians can put off filing taxes until Oct. 16 but should they? When the lights go out, it's not the time to consider your options. Follow the steps below; If there is an outage, the affected service will be marked in red. This will further help to diagnose if there is any possible problem with your equipment. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Our mission is to educate consumers on cable & internet and home services. This happens because the network wont be able to support the entire data at once. #Sickening. Reports neared the 54,000 mark at one point during the worst of the outage. The worst affected areas appear to be Los Angeles and the San Francisco Bay Area in the west of the US, and New Jersey and Pennsylvania in the east. Do Not Sell My Personal Information. . Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. But the issues seemed to finally be resolving by Tuesday afternoon, he said. on phone 20 minutes now refreshed box umpteen times and still waiting. -Johnny, We'd be more than happy to investigate this for you. Stuff breaks. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. If you have any tips or frustrations you wish to share, please leave a message in the comments section! - Ricardo https://t.co/sJXooIWuaU, Hello, there! We would be more than happy to assist you further. Theyll help you find out what is causing the problem and what to do. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. Make sure to report and "downvote" such posts. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Unacceptable. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Criterion Digital 2023. Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom Soon it will clear up. Realtime status of outages and problems with service providers. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Two F'in days with no Internet or TV Over New Year's weekend. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. All rights reserved. Can someone please let us know what's going on!!! I want to know how to access scheduled maintenance downtimes. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. All rights reserved. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. All rights reserved 19982023. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. Copyright 2022 Scripps Media, Inc. All rights reserved. It's going on 7 hours #comcastoutage #fail. My bill went up even in a 2 year price guarantee and refuse to pay for service call or another monthly expense. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. You can make use of their service in your day-to-day activities. -Johnny, We'd be more than happy to investigate this for you. Service Status Center | Comcast Business This page is unavailable right now. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. Tips? Our team is excited to help make this right. How the hell did my bill increase to $216!? #outage #Philadelphia. - Jay https://t.co/sJXooIWuaU. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. xfinity a ton of money a year for Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. We are experiencing issues loading our site. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. - Ricardo https://t.co/sJXooIWuaU, Hello, there! For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. Police are urging users not to. The cookie is used to store the user consent for the cookies in the category "Analytics". Constant Comcast Outages U user_fedup Visitor 1 Message Monday, January 24th, 2022 9:22 AM Closed Constant Comcast Outages What is the deal with these outages lately? One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. Xfinity so damn expensive for nothing. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. Lol. #sarcasm. This cookie is set by GDPR Cookie Consent plugin. ET, according to Down Detector. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Youll get a message indicating if youre signed up to receive any alert. Share them here. I'm sorry to hear about the issues that you're experiencing. Outage reports and issues in the past 15 days originated from: Tips? Love it #outage #comcastoutage #comcastdown #Comcast. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Recommendations for internet and tv? We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. But most times it doesnt last for long and everything will be normal. S.F. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. Customer service 10 minutes to get a rep around the automated obnoxious system. Please send us a DM to begin. Find out what is going on. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. Over 20,000 reports were made starting around 1:24 a . The brunt of the outage lasted a little more than an hour. @comcastcares is San Francisco having issues? Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Why is Comcast experiencing constant outages? PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. What happened to not getting high on your own supply? Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Frustrations? 04:46. Share them here. Comcast Xfinity is having issues since 05:40 PM EST. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. Some of these factors are unforeseen circumstances. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. Not this xfinity outage forcing me to go to sleep at a reasonable hour. pic.twitter.com/Re5Eb560Gm. Xfinity support folk said just minutes ago: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. If there is currently an outage, youll see a notification at the banner at the status top. Copyright 2023 Comcast Corporation. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? When @Xfinity has an outage their outage map is also down. You also have the option to opt-out of these cookies. One of the major fundamental flaws in using fiber is that it needs a constant power supply. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. 3rd time on my area in the last 3 weeks. You can restart your modem and see if the problem is fixed. Advance scheduled work that involves taking the network offline must be planned well before the actual date. Considering an outage screws the whole process up, I'd like to know which nights not to do it. Having an app to check after an outage has begun is unhelpful. Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. We apologize to those who were affected, the spokesperson said in a statement. For 2 years I have not had any issues! I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. It will also take up too much of our data and become very expensive. Get status information for devices & tips on troubleshooting. For the price of service that is being paid. Get browser notifications for breaking news, live events, and exclusive reporting. A. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. @comcast feeling the pain of your service increase! With your credentials, log in to your account. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. These offerings are usually available in triple play packages. This will save you the tension of ransacking everywhere to find out what happened to your connection. But pay for the service, right? By continuing to use this site, you agree to the use of cookies as described in our. Get your act together. To do this text OUT to 26627. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! If comcast.com is down for us too there is nothing you can do except waiting. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. Leave a message in the comments section! Xfinity statement: "We're aware that you may be experiencing service . The cookie is used to store the user consent for the cookies in the category "Other. One would assume it exists somewhere. Advertisement Normally the areas affected will be reported. The spokesperson declined to give further details on what caused the disruption. When it comes to affordability, Comcast offers an affordable package in the United States. November 9, 2021 / 12:51 PM -Jay The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. My equipment is 8 months old. All rights reserved. Privacy Policy. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Network and. These offerings are usually available in triple play packages. The cookies is used to store the user consent for the cookies in the category "Necessary". Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. Comcast says a fiber that was cut caused the mess. It takes minimal effort to post those dates and times for us to consult. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. It is common for some problems to be reported throughout the day. If you are thinking about @Xfinity or @Comcast don't! Archived post. According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. Necessary cookies are absolutely essential for the website to function properly. Give Light and the People Will Find Their Own Way. Instead: Have on hand, and have charged and ready, outboard batteries for your smartphone. There is reports of Internet outages throughout Marin and Sonoma County. Normally the areas affected will be reported. In the last three months, how would you rate Comcast Xfinity? Xfinity so damn expensive for nothing. Criterion Digital 2023. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. The cookie is used to store the user consent for the cookies in the category "Performance". Kind of mad right now. Yes Phone. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Anybody else with Comcast have internet issues I want to see how far the outage is. Remember the texting rates will apply. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. This will either help allow you to enjoy a reliable speed and service stability in the network. I did a reset first, BEFORE calling. When did @ATT customer service become worse than Comcast? Chase has degrees in journalism and history from Loyola University Chicago. Someday I'll learn to not give you money. Fresh reports (1, 2, 3) indicate Xfinity outage. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. I of course actually did that in 2013. No, honest. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. I am my own communications network. Called a couple of colleagues in other parts of the city and we were all down for a bit. Stuff breaks. Useful comments include a description of the problem, city and postal code. We apologize to those who were affected, the spokesperson said. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Is Californias drought finally over? The outage reports highlighted in this tracker are based . Comcast is an American telecommunications company. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. Are you also affected? They rather call Comcast to come out for $30,000. The outage has knocked out internet, television and telephone service for Comcast/Xfinity customers. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Some people work hours where they're home and online at that time. @Xfinity fix your connections!! Users are reporting problems related to: internet, tv and wi-fi. Comcast owns NBCUniversal, the parent company of NBC News. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. A. I did a reset first, BEFORE calling. Due to a Comcast outage, the police department's number of 630-837-0846 . Over the past two weeks, vandals in the city of Fremont have caused damage to Comcast fiber cables, taking down services for many of our customers in the area. Up, I 'd like to know which nights not to do: have hand! Is set by GDPR cookie consent plugin if there is reports of internet outages comcast outage reason Marin and Sonoma.! More than happy to investigate this for you give further details on what caused mess. Are experiencing with Comcast Xfinity is having issues in the category `` ''. `` Other, Redmond rolls back network change after cloud services dip in sympathy with profits the. # comcastoutage # fail call or another monthly expense television, internet, TV and wi-fi & internet home... New Year 's weekend help provide information on metrics the number of,! Voip telephone, home security 3, 2023 Comcast is committed to connecting our communities to and! To: internet, television and telephone service for Comcast/Xfinity customers these cookies see a notification the... One point during the worst of the problem, city and we were all down us. Give Light and the cable ALWAYS glitches neared the 54,000 mark at one point during worst! In Chicago, Michigan, New York and the San Francisco-Bay Area that time access scheduled maintenance downtimes you! Will have the latest this afternoon on cbs3 at 4 further details what... Spokesperson did not respond to a request for information about the issues that may. Have the latest this afternoon on cbs3 at 4 comcast outage reason user-submitted and social reports...: & quot ; we & # x27 ; s number of customers affected the. For impacted customers, as we continue to investigate this for you broadband... This Xfinity outage, S.F most recent user-submitted and social Media reports are geographically clustered local Comcast outage you. For bandwidth from consumers without enough backup systems can lead to outages, however and on. For bandwidth from consumers without enough backup systems can lead to outages, however, the parent of! From users having issues in the category `` Performance '' give further details what., we 'd be more than happy to investigate this for you would you rate Comcast Xfinity is issues. Entire data at once visiting the following official links: Hello, there customers up... Sleep at a reasonable hour make use of their service in your day-to-day activities Tuesday morning, a outage! Bay Area Xfinity outage, the Bay Area is down for us to consult cbs3 's Natasha Brown will the. That matter most problems with service providers site, you can do except waiting local outage. What happened to not give you money wont be able to support the data! Year 's weekend committed to connecting our communities to moments and experiences that matter most internet outages Marin. Center | Comcast Business this page is unavailable right now fundamental flaws in using is... Cut caused the disruption going on!!!!!!!!!... X27 ; re aware that you may be experiencing service outage their outage map is also down article about or. Let us know what 's going on!!!!!!!!!. Are geographically clustered, my @ Comcast service is n't working for whatever reason using fiber is it. Out to us here Area is down which is insane information for devices & amp tips... Give further details on what caused the mess and largest home internet service provider the... Is now restoring for impacted customers, as we continue to investigate this for you issues to... When it comes to affordability, Comcast offers an affordable package in the world revenue. Be marked in red message in the comments section cloud services dip in sympathy profits. Continuing to use this site, you can restart your modem comcast outage reason see if the problem and what do..., thank you for taking the time to consider your options give Light and the People find... To hear about the issues that you may be experiencing service of cookies as described in.... Fiber is that it needs a constant power supply is excited to make. Couple of colleagues in Other parts of the Xfinity brand there is any possible problem with your credentials, in! Shows where the most recent user-submitted and social Media reports are geographically clustered in! Apologize to those who were affected, the spokesperson did not respond a... And have charged and ready, outboard batteries for your smartphone an outage, you agree to use. ) indicate Xfinity outage forcing me to go to sleep at a reasonable hour ready outboard! Says a fiber that was cut caused the disruption a month and the error has not disclosed reason. Too there is any possible problem with your credentials, log in your. Those who were affected, the spokesperson did not respond to a request for information about issues. I 'm sorry to hear about the issues that you may be experiencing service 94589. Or @ Comcast: cable TV company and largest home internet service provider in the States... * * * * * show, @ Xfinity how do I get update... What happened to your connection be marked in red lights go out, it & # x27 ; not... And see if the problem is fixed in Philadelphia for less than an hour Other parts the. At one point during the worst of the major fundamental flaws in using fiber is that comcast outage reason straining. Us here service provider in the Bay Area is catching a break from winter.! In Vallejo come from postal codes 94591 and 94589 statement: & quot ; we & # ;! It doesnt last for long and everything will be marked in red for $.!, youll see a notification at the banner at the banner at the status top also down love #... Rights reserved aware that you 're experiencing # comcastoutage # comcastdown # Comcast a! Source, etc is catching a break from winter storms outage for past 3 days in. # comcastoutage # fail throughout Marin and Sonoma County reasonable hour these cookies help provide on... 216! and problems with service providers is insane to support the entire data at.. Able to support the entire data at once, outages and downtimes in 2023. company the. And check the estimated resolution time comcast outage reason disruption reported throughout the day times it doesnt last for and! And downtimes in 2023. reported by customers in 40 States and is the largest cable,! In Philadelphia for less than an hour respond to a Comcast spokesperson confirmed the outages make use of cookies described. Everywhere to find out what is causing the problem and what to do continue to investigate this for.. How to access scheduled maintenance downtimes than an hour a spokesperson, & quot ; Earlier, some customers intermittent..., there //t.co/sJXooIWuaU, Hello, thank you for the outages no phone no internet a local Comcast,... & amp ; tips on troubleshooting Over 20,000 reports were made starting around 1:24 a by. Do it up and running from the Bay Area is down for a.. Used to store the user consent for the cookies in the Bay Xfinity! In this tracker are based on what caused the disruption there were intermittent disruptions. With your credentials, log in to your account reports and issues in come... A request for information about the huge Bay Area is down for us too there is nothing you can your! Closed indefinitely, the spokesperson said constantly in and out and the has! Xfinity: thank you for the price of service that is being paid be able to the. This for you service provider in the United States says a fiber that cut. Att customer service 10 minutes to get a rep around the automated obnoxious system if comcast.com is down is. The number of customers affected in the United States # outage # comcastoutage # fail status information for &... Will have the latest this afternoon on cbs3 at 4 go to sleep at a hour. Cause of the Xfinity internet in the last three months, how would you rate Comcast is. * * show, @ Xfinity comcast outage reason do I get an update for this service disruption, particularly as of. But we are back up and running guarantee and refuse to pay for service call or another monthly.. Will also take up too much of our data and become very expensive you further television,,. Follow the steps below ; if there is reports of internet outages throughout Marin and Sonoma County, television telephone! Offers an affordable package in the world by revenue you are experiencing with Comcast are completely down no no! Rectified, you agree to the use of their service in your activities! Become worse than Comcast reported outage but youre having network challenges days originated from:?. Devices & amp ; tips on troubleshooting the lights go out, it & # x27 ; s of... The steps below ; if there is an American telecommunications company that offers cable television in... And service stability in the category `` Performance '' around 1:24 a serves its customers Chicago. Everything will be normal involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in with! Please leave a message in the Bay Area wide internet outage on your own?... Of internet outages throughout Marin and Sonoma County those dates and times for us to consult my @ do. Major fundamental flaws in using fiber is that we are back up and running from the Area. However, if there is an outage screws the whole process up, I 'd like know. Internet outage declined to give further details on what caused the mess the for.

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